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Verified Voices A La Carte Support Menu

Learn more about requesting hands-on support from a Numerator Research Expert

Molly McDermott avatar
Written by Molly McDermott
Updated over a week ago

About the A La Carte Menu

A La Carte Services give you direct, hands-on support from a Numerator Research Expert whenever you need it.

Depending on your contract type, you can pay for these services in different ways:

  • Subscription clients: Use Completes and/or Hours

  • Credit-model clients: Use Credits

Explore the available services below to see how we can help.

Service

Description

Input (what client brings)

Outcome (what client leaves with)

Cost

Consultation: Design

Meet with a Research Expert to review objectives and advise on proper survey design to ensure business questions are addressed.

Research objective and survey design draft

Feedback on survey design

300 Completes/1 Credit

Consultation: Questionnaire Review

Meet with a Research Expert and receive feedback on a written questionnaire.

A draft of the questionnaire

Feedback on questionnaire

300 Completes/1 Credit

Consultation: Interpreting Results

Meet with a Research Expert and review survey results (both in-platform and data exports) and get feedback on interpretation and key insights.

Survey Results (available in the platform)

Feedback on interpreting the results and assistance with generating key insights/headlines

300 Completes/1 Credit

Sample Design

Guidance on sample setup (defining sample groups, identifying the need for and creating People/Custom Groups).

Clear research objective and parameters for desired sample

Expert advice on sample design and support with sample set up

300 Completes/1 Credit

Program Survey

Have a Research Expert program your pre-written survey into the platform (inputting sample specs and survey questions)

A final questionnaire with quota group sample definitions clearly defined

Fully programmed survey in the platform

300 Completes/1 Credit

Custom Data Tables

Have a Research Expert complete custom crosstabs and stat testing with desired data cuts.

Fully launched In-Platform Survey and desired data cuts/custom table definitions

Have custom crosstabs and stat testing created

300 Completes/1 Credit

Write Questionnaire

Have a Research Expert write your questionnaire after discussing the research project.

Idea for research project

Questionnaire draft sent via email

900 Completes/3 Credits

How to Request Support

You can request A La Carte services in two ways:

  • Through the platform: Submit a Verified Voices Advisory Support ticket, and our team will connect you with the right expert.

    • Note: If you’re only requesting custom data tables, you don’t need to submit a ticket. Just send us a chat or an email, and we’ll take it from there.

  • Through your Research Consultant: If you already work with a dedicated consultant, reach out to them directly.

Submitting a Verified Voices Advisory Support Ticket

To submit a ticket, click on the blue chat button in the bottom right corner of the platform. Then, select "Create a Ticket" for Verified Voices Advisory Support.

A La Carte Frequently Asked Questions

  • Who provides the support?

    Support depends on your setup and timeline:

    • For quick turnaround needs, your consultant may connect you with a Researcher on Demand to ensure your request is handled quickly.

    • If your organization does not have a dedicated consultant, you'll want to book time with a Researcher on Demand for your a la carte menu needs.

    • If your project deadline is further out and you have a dedicated Research Consultant, you may want to schedule time with them directly.

  • How does payment work?
    Our Research team will handle all payment tracking for you. The appropriate number of Completes, Hours, or Credits will be deducted, based on your contract and the most cost-effective option. For specific account questions, please reach out to your Numerator contact.

  • When is payment taken?
    Payment is deducted once services are completed.

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Last Updated 08/28/2025

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