AskWhy Post Launch
Issuing
After programming your AskWhy survey, you will see the confirmation message below. Once you hit ‘Checkout’ your AskWhy survey status will be Issuing.
Before sending your AskWhy to panelists, a member of Numerator's research team will perform a quick quality control to ensure a positive respondent experience. While this process is less extensive for AskWhy than it is for Instant Surveys, this does mean that AskWhy surveys must also be launched during business hours. AskWhy surveys launched outside of business hours will be reviewed and launched the next business day. Learn more about timing here.
Active
After the quick human check, AskWhy surveys are Active and begin collecting responses. You will receive an email letting you know when it is fielding.
Complete
AskWhy surveys are usually completed within hours of launch. You will receive another email letting you know when the AskWhy survey is complete.
Locating AskWhy Results
The results of your AskWhy survey can be found in the report from which it was launched. To locate the report, simply visit My Workspace → My Reports and filter by AskWhy Survey.
When you open the original report, you will see a new tab entitled ‘AskWhy’. Here is where you can find the results of your AskWhy survey and download the raw data.
Last Updated 7/18/2025